For some of us, having the opportunity to build a career close to home is considered a blessing, especially if it’s in a line of work that we’re interested in.
For Mikai Sap from Sri Aman, a resort in Batang Ai provided him this opportunity three years ago.
After spending two years searching for the ‘right job’, he found work literally at his doorstep in 2013, starting out his hospitality industry career as a service agent at the resort.
Just a year into the job, Mikai’s passion for his work was spotted by his employers, and he was presented not only with a ‘Team Member of the Month’ award but was also the ‘Team Member of the Year’ award in 2014.
In just three short years, the management saw fit to promote Mikai to front office assistant manager.
For this 22-year old, the personality traits crucial for the job are to be positive, dedicated, a team player, and most importantly self-disciplined.
Although Mikai did not have the opportunity to pursue higher education after completing secondary school, he has proven that life’s obstacles can be overcome though passion, dedication and perseverance.
As for his day-to-day routine, it includes making sure that guests’ needs are met, especially in terms of registration and special arrangements that certain guests may request for.
Personally, he also makes it a point to make sure that the guests enjoy their stay and as such he enjoys chatting and making friends with the guests at the resort.
Part of his work also involves preparing the weekly and monthly reports as well as assisting in the planning, particularly to help the management prepare the duty roster for the team.
Mikai enjoys the challenge of working in the hospitality industry and in fact it is the challenges that drive him to do better.
He also sees his work as a continuous learning process as he revealed that he learns something new every day.
Apart from that, having the opportunity to work in his hometown offers another great benefit – having the satisfaction of being able to contribute something to his community in Batang Ai.
You can catch the video interview with Mikai on the SarawakYES! YouTube channel or on SarawakYES! Facebook page.
This is a weekly column by SarawakYES! – an initiative driven by Faradale Media-M Sdn Bhd and supported by Angkatan Zaman Mansang (AZAM) Sarawak – to provide advice and stories on the topics of education and careers to support Sarawakians seeking to achieve their dreams. Join us on Facebook, Twitter, Instagram and YouTube.
This article first appeared on The Borneo Post, visit this link: http://bit.ly/2baof8H
